Business rate refunds

You may be able to claim a refund if you have overpaid your Business rates if:

  • You have moved out of the property
  • Been awarded an exemption or relief
  • The Valuation Office have removed or reduced your rateable value of your property

Claiming business rate refunds

You can claim a refund by completing the online form.

Refunds of business rates are usually paid direct into the bank account of the person or persons who's name is on the business rates bill or by cheque.

If your account is in credit because you have moved out of the address, we will only issue a refund if we have a forwarding address.

We will normally only issue a refund if your account is in credit so if you have qualified for a exemption or discount and your bill has reduced you will not receive a refund but instead a new business rates bill with new instalments.

If your property has had a change in rateable value by the Valuation Office then we will normally refund the amount your account is in credit after the rateable value has been amended, if your alteration in rateable value has been back dated over a number of years and you wish for the full value of the reduction to be refunded then please contact us and let us know.

If your account is in credit at the end of a financial year, we will offset this credit against your liability for the next financial year unless you specify otherwise.

We do not normally refund any amounts of less than £10.00, where you still have an ongoing liability, instead this credit will be carried forward to the following year.

Overpaid direct debits

In the unlikely event that your business rates are overpaid because of a problem with your direct debit, you are covered by the Direct Debit Guarantee. You will be refunded the amount that has been overpaid by your bank, and we will reimburse your bank.

We will not send a refund directly to you.

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