Council Tax account online

Using the online key and Council Tax account number printed at the top right hand corner of your latest bill or reminder, you can view:

  • Your payment history
  • A breakdown of charges and payments for each year
  • Copies of all bills and reminders we have sent you

Access your account and select 'Start' under the 'Account Detail' option.

Sign up to paperless bills

When logging into your account, if you have not already done so, you can switch to paperless billing.

The Online key

Online keys appeared on paper bills from 19th January 2017. Unless there is a change to your account, the majority of customers will not receive their online key until March when annual bills are issued.

You can also obtain an online key by speaking to one of our live agents using webchat on the main Council Tax page. If the office is closed you can still use webchat by sending an email.

How to find your online key

To log into your online account you will need your Council Tax account number and the online key shown on your most recent bill or reminder.

Council Tax bill

You can find your (1) account number and (2) online key on your Council Tax bill


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